Personal Data Protection (KVKK) Disclosure

1. Data Controller

This disclosure has been prepared by Cellavia, acting as data controller under Turkey's Personal Data Protection Law No. 6698 ("KVKK"), to inform you about how your personal data is processed.

2. Personal Data We Process

When you contact us to benefit from our services, we process identity and contact details such as your name, phone number and email address, along with the requests and messages you submit through our forms.

While you browse our website, technical data relating to transaction security and usage statistics may also be collected through cookies.

3. Purposes of Processing

Your personal data is processed to respond to your appointment and information requests, to communicate with you, to plan and deliver our healthy-living services, to improve service quality, and to fulfil our legal obligations.

4. Transfer of Personal Data

Your personal data may be transferred, only to the extent necessary to achieve the purposes stated above, to our suppliers and business partners and to legally authorised public institutions, in accordance with the conditions set out in Articles 8 and 9 of the KVKK.

5. Collection Method and Legal Basis

Your personal data is collected through the contact forms on our website, the WhatsApp contact widget and electronic communication channels, based on the legal grounds set out in Article 5 of the KVKK, namely "explicit consent of the data subject", "establishment or performance of a contract" and "the legitimate interests of the data controller".

6. Your Rights as a Data Subject

Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed, to request information if it is, to learn the purpose of processing, to request the correction of incomplete or inaccurate data, to request its deletion or destruction within the conditions set out in the relevant legislation, and to object to its processing.

7. Contact

You can submit requests regarding your rights through the contact page on our website. Your applications will be assessed and concluded within the periods prescribed by the KVKK.